The BVRLA has received a number of enquiries regarding the driver information required on Vehicle on Hire certificates, especially as it affects drivers of 'pooled' cars. The Vehicle on Hire certificate (VE103) is the only document to provide legal proof that the driver of a vehicle they do not own has the owner's permission to take it out of the UK. Like the Driver and Vehicle Licensing Agency (DVLA), the BVRLA strongly advises that the driver's name be included on the certificate. It is a risk to omit the driver's name or to replace it with the name of the fleet manager overseeing the car pool as if stopped the car is likely to be impounded. The BVRLA is authorised to supply Vehicle on Hire certificates to members (known as the VE103B). For further information contact BVRLA Member Services. source: BVRLA Labels: BVRLA, Resources
If you need further copies of our standard Terms & Conditions for your rental agreements you can view, print or download the appropriate one's here...
If you are having trouble viewing the T&C's in the above portal, you can also click on the one you need here...
Labels: FAQs, Resources, Terms
For the updated additional qualification rules for minibuses and large MPV's please click on the link below. For vehicles over 9 seats and up to 17 seats (including the driver) we require the D1 licence category or better (UK and EEC). We are aware of the one exemption to this rule as advised by the DVLA, but in accordance with the expectations of our third-party underwriter we do not insure hirers to drive vehicles over 9 seats (including the driver) that do not have the D1 licence category or better. Foreign (other than EEC) licence holders are not insured to drive vehicles over 9 seats (including the driver). Licensees are able to request authorisation codes where the renter does not meet all of the requirements of our cover, and these can be obtained by calling either your Regional Sales Manager or the Insurance Department on 0800 328 8833.
Labels: Qualification Rules, Resources
If you need a claim form you can view, print or download the appropriate one here...
Remember, you can get information or advice when making a claim by calling our Insurance department on 0800 328 8833, or your Regional Sales Manager. If you are having trouble viewing the Claim Forms in the above portal, you can also click on the one you need here... Accident Claim Form pdf Theft Claim Form pdf Labels: Claim Form, Resources
Since December 2008 and up to the 31st December 2009 the standard VAT rate has been 15.0% in the UK, and 20.5% in Eire. From 1st Jan 2010 this will change to 17.5% in the UK and 20.0% in Eire. The seller of VAT rated goods must ensure the VAT rate they charge is correct and in accordance with the current rules. You will need to amend your Revolution software to the new charging rate effective from 1st January 2010. If the renter paid an upfront deposit or payment before the end of 2009, they are entitled to pay the VAT rate applicable up to 31st December 2009 and beyond - if it was stated as such at the time of supply. If the renter did not pay an upfront deposit, or there is no written confirmation of the VAT rate, he or she will be charged the VAT rate prevailing at the tax point (i.e. the invoice date). Follow these steps to change the VAT rates on your system: Invoice all Rental agreements on or just before before 31st December 2009 Run the December month end Change VAT rate on Revolution (via General Maintenance, then Set Up and General Information, and then VAT/Nominal tabs).
For UK sites, change VAT code 1 to 17.5% and leave the remaining 2, 3, 4 and 5 at 0. If you are not VAT registered you should leave them all at 0.
For Eire sites, please use the set up you have already and simply alter the 20.5% rate to 20%. Exit Revolution (otherwise the new VAT rate will not be saved) then reopen Revolution. Reopen all rental agreements where applicable.
NB. If you need to reprint an old agreement or invoice, it will show the VAT amount calculated at the VAT rate which was in force at the time the invoice was raised. Labels: FAQs, Resources
An International Driving Permit (IDP) is honoured in over 150 countries outside of the United States, and it is issued in a folder that explains the data entries and vehicle permissions granted. IDPs are valid for 12 months from the date of issue. Their purpose is to allow persons travelling abroad to avoid potential problems arising from language barriers. An IDP is proof that you hold a valid driving licence in your own country, they are only a supplement to a valid licence, not a replacement, and are not valid in an individual’s country of residence. It is not always necessary to have one, since many countries recognise each other's licenses. It is intended to overcome the difficulties drivers may have while travelling in other countries that may have widely varying license requirements. It is printed in 10 languages - the five United Nations official languages (English, French, Spanish, Russian and Chinese) plus German Arabic, Italian, the Scandinavian
languages and Portuguese. BVRLA members can get further information on foreign driving licences by requesting the ‘ID Checking Guide’ by emailing: info@bvrla.co.uk source: BVRLA Labels: BVRLA, Qualification Rules, Resources
When driving a van, be aware that the national speed limits are different from those for cars, depending on the road you are on. Lower speed limits will apply in built up areas and on many local roads. These lower limits are the same for both cars and vans. Cars may be driven at up to 60 miles per hour (mph) on single carriageways and up to 70 mph on dual carriageways. Vans may be driven at up to 50 mph on single carriageways and up to 60 mph on dual carriageways. A dual carriageway is a road that has a central reservation separating the carriageways. If you are driving a van on a motorway the speed limit is 70 mph, like cars, unless you are towing a trailer. If you are towing a trailer the motorway speed limit is 60 mph. Any vehicle towing a trailer is not allowed to use the outside lane where there are three or more lanes in use in the same direction. These long-standing national speed limits for vans are the same for all goods vehicles that have a maximum authorised mass (MAM) of no more than 7,500 kilograms (kg). Remember, RIVAL Insurance has additional rules in place for its scheme, including age and endorsement requirements. We also exclude the use of vehicles for towing. source: Directgov website Labels: DFT, Resources
New online version - the code applies to all road users.
This version has been adapted for online use from the Department for Transport's current printed version of the Highway Code. In any proceedings, whether civil or criminal, only the Department for Transport's current printed version of the Code should be relied upon.
source: Directgov website Labels: DFT, Resources
While Revolution is primarily a Rental software product, it does have some very useful marketing functions too. The following reports will give you access to some of the key marketing data held on the software. Agreement Analysis: (Reports, Agreement reports number 6.) Here you are able to use a date range of who has rented in the last 6 months and access their spending details . You can print or export the list to Excel or Acrobat and to use how you wish.
Mailshot Labels Print Tool: (General reports number 8.) Here you can choose all renters (or Companies) or pick off a list one by one before exporting to an Excel document. If you recorded any customer’s email addresses, this is exported too.
Customer Source Analysis: (Management Reports D.) Here all agreements are listed monthly by source code (this is how they heard about you, as entered when you raise their first rental agreement) and converted to a percentage. This can be used to help marketing strategies ongoing. Remember: All the reports found in Revolution can be exported to Excel. Labels: Good Ideas, Resources, REVOLUTION
To help you get quick access to the RIVAL Interactive and the RIVAL Support pages, aswell as access to our most recent tips, tutorials and tweets, why not download our RIVAL community toolbar?
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It will simply sit at the top of your Internet Explorer, Safari or Firefox browser and give you instant access to just some of the resources RIVAL offer - you can even use it to see the latest BBC News and Highways Agency Traffic feeds - all direct to your browser and at the click of a button. Labels: Good Ideas, Resources, Toolbar
The British Vehicle Rental and Leasing Association (BVRLA) has launched its updated guide to help users enjoy a successful car rental experience, whether they are driving for business or leisure.
The downloadable brochure provides simple step-by-step guidance on the complete car rental process – including advice on selecting a quality-assured hire company, understanding the rental agreement, what to do in the event of a breakdown or accident, how to ensure a smooth return of your vehicle and what to do if you have a complaint.
Britons hired an estimated twelve million cars and vans in the UK in 2008. The new BVRLA car rental guide has been launched to coincide with the school holidays, traditionally the busiest period of the year for rental companies.
“As with many other purchasing decisions we all make, car rental can be a lot simpler and less stressful if customers are more familiar with the process and more aware of the choices available,” said David Alexander, operations director at Europcar and chairman of the BVRLA’s Rental Committee.
“Five minutes spent reading this guide will help explain the roles and responsibilities of both the customer and the car rental operator and should eliminate many common areas of misunderstanding.
“More and more people are waking up to the financial and environmental benefits of pay-as-you-go motoring and this guide will help customers make a more informed decision when they come to rent a car.”
Labels: BVRLA, Resources
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